Shipping policy
SHIPPING
General information
Shipping time may vary according to Australia Post time frames and zones and does not include order processing time.
All orders are processed Monday to Saturday (excluding public holidays) from 9:00am - 5:00pm AEST.
Tracking advice will be sent to your email once your order has been dispatched.
Orders can take up to two business days to process before being shipped.
In some cases, we may need to contact you before your order can be shipped.
To ensure there is no delay, please respond to any email/phone call from our Customer Care team
International Shipping
ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.
This is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.
Lashed Up Lashes will not mark your package as a "sample" or "gift" to avoid these taxes. Honesty is always the best policy!
All orders are shipped via Australia Post.
For the most detailed tracking updates, track your order at
https://auspost.com.au/mypost/track/#/search